Refund and Returns Policy

Last Updated: December 23, 2025

This Return & Refund Policy applies to all purchases made through BLORS ENTERPRISE (blorsenterprise.com), operated by BLORS ENTERPRISE LLC.

We are committed to providing a transparent and reliable shopping experience for customers in the United States.

1. Return Eligibility

We accept return requests within 30 days from the delivery date.

Returns are accepted for both defective and non-defective products when the item does not reasonably match the order expectations.

Eligible return reasons include:

• The item arrived damaged or defective
• You received the wrong item
• The item significantly differs from the product description
• The size, design, or material differs substantially from the order
• The item is new or slightly used and returned within the eligible return window

2. Non-Eligible Returns

Returns may not be accepted in the following situations:

• Items heavily worn, washed, or intentionally damaged
• Items missing essential original packaging or tags
• Products altered after delivery
• Requests submitted outside the 30-day return window

3. Return Method & Fees

All approved returns are handled by mail.

Return Detail	Policy
Return Method	By mail
Return Label	Included free of charge
Restocking Fee	No cost
Exchange Availability	Accepted within 30 days
Refund Processing Time	Up to 10 business days

Return instructions and the return label will be provided after the return request has been reviewed and approved.

4. Exchanges

We accept exchanges within 30 days of delivery, subject to product availability.

To request an exchange, please contact us with your order number and the requested replacement details.

5. Refund Processing

Once your return is received and inspected, approved refunds will be issued to the original payment method within 10 business days.

Please note that financial institutions may require additional processing time before the refund appears on your statement.

6. How To Request a Return or Exchange

To initiate a return or exchange, please contact: [email protected]

Please include:

• Your order number
• The item(s) you want to return or exchange
• The reason for the request
• Photos if the item arrived damaged, defective, or incorrect

Unauthorized returns may be refused.

7. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Depending on the situation, we may offer a replacement, exchange, or refund.

8. Policy Updates

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with an updated revision date.