Shipping Policy

Last updated: June 30, 2026

This Shipping Policy explains where Blorsenterprise ships, our shipping charges, how long orders take to process and arrive, and what to do if there is an issue with your shipment. Blorsenterprise sells and ships exclusively within the United States, and all prices and order amounts are shown in USD.

Where We Ship

Blorsenterprise currently accepts orders for delivery within the United States only. We do not sell or ship orders to destinations outside the United States.

Please provide a complete and accurate United States shipping address during checkout. The shipping information submitted with your order is used to prepare the shipment and deliver your package.

Shipping Rates

Standard shipping charges are based on the value of your order. The following rates apply:

Processing and Delivery Timeline

Every item sold by Blorsenterprise is embroidered to order after purchase. Your order therefore requires a processing period before it is ready to ship.

The total estimate combines our 3-business-day processing and handling period with the estimated 5-to-11-business-day delivery period after shipment. Delivery dates are estimates rather than fixed arrival dates because circumstances affecting a package after shipment may cause delays.

Why We Need Processing Time

Our apparel is print-on-demand embroidery merchandise, which means the embroidered item is prepared for your order after you purchase it. The 3-business-day processing and handling period allows your selected item to be prepared and embroidered before shipment.

What Counts as a Business Day?

For this policy, business days are Monday through Friday, excluding US federal holidays. Saturdays, Sundays, and US federal holidays are not counted when calculating processing, delivery, return inspection, refund processing, or customer support response times stated in this policy.

Order Tracking

When your order ships, we send a shipping confirmation email containing tracking information. You can use that tracking information to follow the shipment's progress after it leaves the order processing stage.

Please allow time for tracking information to update after the shipping confirmation is sent. Tracking activity may not always appear immediately.

Shipping Address Accuracy and Address Changes

Please review your shipping information carefully before placing an order. Customers are responsible for entering a complete and accurate delivery address at checkout.

If you discover an address error after placing your order, contact us as soon as possible at [email protected] and include your order number and the correct shipping information. Because orders are embroidered to order and move through processing before shipment, an address change may not be possible once an order has progressed or shipped.

If the package has already shipped, we may not be able to modify its destination. Please continue to monitor the tracking information provided in your shipping confirmation email.

Delayed, Lost, or Stolen Packages

If your tracking information shows an unusual delay, your package appears to be lost, or tracking indicates delivery but you cannot locate the package, please contact us by email at [email protected].

Include your order number and relevant tracking information so we can review the situation. We respond to customer support requests within 24 to 48 hours on business days.

For a package marked as delivered but not found, it may also be helpful to check the delivery area, household members, and nearby safe delivery locations while you wait for our response.

Damaged, Defective, or Wrong Items

If your order arrives damaged in transit, has an embroidery or manufacturing defect, or you receive an item with a design, color, or size different from what you ordered, please do not send the item back without contacting us first.

Eligible issues must be reported within 30 days of delivery. Email [email protected] with your order number, a description of the problem, and clear photos. Please review our Return & Refund Policy for complete eligibility requirements and instructions.

Return Processing, Refund Processing, and Response Times

Although this page primarily covers shipping, the following timelines apply when an eligible return or refund request is approved:

For approved returns, we provide return instructions and cover the return shipping cost. After the returned item is received, inspection and return processing take 3 to 5 business days. The customer may choose a free replacement or a refund for an approved eligible claim.

Approved refunds are issued to the original PayPal payment within 5 to 7 business days after approval. After we issue the refund, PayPal may take a few additional days to display the credit. Full conditions are available in our Return & Refund Policy.

Contact Us About Shipping

If you have a question about order processing, shipping charges, tracking, delivery, or a shipment problem, contact Blorsenterprise by email at [email protected]. Customer support is provided by email only; we do not offer phone or live chat support.

We respond within 24 to 48 hours on business days during our support hours: Monday – Friday, 9:00 AM – 5:00 PM EST. You can also visit our Contact Us page for information about what to include when contacting us.

Business mailing address: 825 EASTERN BYPASS, RICHMOND, KY 40475, US. This is not a retail store, and returns must not be sent to this address without prior authorization and return instructions.