Contact Us

Last updated: June 30, 2026

We are here to help with questions about Blorsenterprise, our embroidered apparel, and your order. Customer support is provided by email only. We do not offer phone or live chat support.

What to Include in Your Message

Providing the relevant details in your first message helps us understand your question and respond as efficiently as possible. When contacting us about an order, please include:

• Your order number.
• The specific item your question or request concerns.
• A clear description of your question or the problem you experienced.
• Clear photos if you are reporting an embroidery flaw, manufacturing defect, item damaged in transit, or an incorrect item.

Business days are Monday through Friday, excluding US federal holidays. Messages received outside our support hours will be reviewed during the next available business period.

Business Mailing Address

Blorsenterprise
825 EASTERN BYPASS, RICHMOND, KY 40475, US

This is a business mailing address and not a retail store. Please do not send returns to this address without authorization. If your return request is approved, we will provide the appropriate return instructions by email.

Before You Write

You may be able to find the information you need immediately in one of our store policies. For processing times, shipping charges, estimated delivery times, and tracking information, please review our Shipping Policy.

If you received a defective, damaged, or incorrect item, review our Return & Refund Policy for eligibility, the 30-day reporting period, and instructions for starting a request.

For information about our PayPal-only checkout, payment capture, and payment security, please visit our Payment Information page.

If you still need assistance, send your message through the form above or email us directly at [email protected]. We will respond within 24 to 48 hours on business days.